FAQ's
  Product Updates

 

-- Support --
 

The current version of Flow Charting 6 is:  6.12 (Posted 6/24/2008)

The free update for registered users of Flow Charting 6 is available from our download page.

Our support is unlike most other companies.  We do not charge any "per incident" fees for technical support.  We recommend that you take 4 preliminary steps: 

1) Read the FAQ page for your product type.  We have done a lot of customer support with our flowcharting products - and we have built the FAQs to reflect the most asked questions;  

Flow Charting 6 FAQ's
Flow Charting 5 FAQ's
Flow Charting PDQ FAQ's

2) Use the hyperlink Help program.  Make sure that you go through the index and the Search and Find features as well.

3) Under the Help menu activate the Jump Start help series.  This was written to tell you where we hid some of the strong feature commands.  It steps you right through the fundamental uses of Flow Charting 6.  The first time will only take you about 10 minutes - but you will learn all about inserting, deleting, moving and copying shapes, lines, and text.

4)  Under the Help menu activate the "Tip of the Day" feature.  Lots of tips based on years of experience with Patton & Patton products.

And you don't have to exhaust yourself - give us a call. 

 

To obtain support, please have the serial number of your version of Flow Charting available, then contact us by any of the following methods:

Telephone:   520-888-6500  Monday - Friday
8am - 5pm MST
Email:   support@patton-patton.com


For more contact information click here.

 
 

Home :: Products :: Buy :: Support :: Resources :: Contact Us

Copyright © 2005 Patton & Patton Software Corporation. All Rights Reserved. Privacy Policy. Sitemap.